Privacy Policy

At Nilakantha Brain Clinic, we are committed to protecting the privacy and confidentiality of our patients, website visitors, and all individuals who interact with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book an appointment, or contact us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Postal Address (if provided)
  • Age and Gender (if required)
  • Appointment Preferences
  • Health-related information voluntarily shared through enquiry or appointment forms

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Website Usage Statistics

2. How We Use Your Information

We use your information for the following purposes:

  • To schedule and manage appointments.
  • To respond to your enquiries and provide medical assistance.
  • To communicate appointment confirmations, reminders, and follow-up information.
  • To improve our healthcare services and website experience.
  • To maintain patient records where legally required.
  • To comply with applicable healthcare and legal obligations.
  • To prevent fraud and maintain website security.

3. Medical Information

Any medical information you voluntarily provide through our website is treated as confidential. However, submitting information through an online form does not establish a doctor-patient relationship until your consultation has been confirmed.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website traffic.
  • Enhance user experience.

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Third-Party Services

Our website may use trusted third-party services, including:

  • Google Analytics
  • Google Maps
  • WhatsApp
  • Online appointment tools
  • Website hosting providers

These third parties may collect limited technical information according to their own privacy policies.

6. Sharing of Information

We value your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share information only:

  • With healthcare professionals involved in your treatment.
  • When required by law, court order, or government authority.
  • To protect our legal rights.
  • With trusted service providers who assist in operating our website or clinic under strict confidentiality obligations.

7. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide healthcare services.
  • Meet legal and regulatory requirements.
  • Resolve disputes.
  • Maintain medical records where required by applicable laws.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Request restrictions on processing in certain circumstances.

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children through our website.

11. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or website functionality.

The updated version will always be posted on this page along with the revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Nilakantha Brain Clinic

Address:
Ground Floor, Nilakantha Brain Clinic, Khata No. 489, Plot No. 1787, Kathagola Road, In Front of SCB Medical Road, Mangalabag, Cuttack, Odisha – 753001

Phone: +91 7985022365

Email: doctorroch1988@gmail.com

Consent

By accessing and using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.